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Contact XEBT
Get in touch with our team. Our specialized team typically responds within 2 business hours.
Send Us a Message
Get in touch with our team. Our specialized team typically responds within 2 business hours.
How to Reach Us
Official Communication Channels
Reach the Right Team
Route your inquiry directly to the team best placed to help.
Corporate & Business Onboarding
Questions about corporate treasury accounts, business onboarding, or batch payouts — Monday–Friday, 08:00–18:00 UTC.
treasury@xebt.comCompliance & Legal
Regulatory, AML/KYC, and legal inquiries are handled directly by our Compliance & Legal team.
compliance@xebt.comTechnical & Account Support
Account access, product, and technical issues are supported around the clock.
support@xebt.comXEBT Pay Inc. is registered as a Canadian Money Services Business with FINTRAC and as a Payment Service Provider under Canada's Retail Payment Activities Act.